In today’s fast-paced business world, efficient communication is crucial. The Grandstream GXP2170, an innovative enterprise IP phone, stands out with its advanced features and robust performance. This guide provides a comprehensive look at the GXP2170, tailored for businesses and high-volume users.

Overview of Grandstream GXP2170

The GXP2170 is a powerful enterprise-grade IP phone, perfect for those who handle high call volumes. It’s equipped with up to 12 line keys/line appearances and 6 SIP accounts, all displayed on a 4.3 inch color LCD screen with full HD audio​​.

Key Features of GXP2170

1. Multiple Line Keys and SIP Accounts: It offers 12 dual-color line keys and supports 6 SIP accounts​​.
2. High-Speed Network Connectivity: Dual-switched auto-sensing 10/100/1000mbps network ports ensure fast connection speeds​​.
3. Customizable BLF/Fast-Dial Keys: The phone includes 48 digitally programmable BLF/fast-dial keys and supports up to 4 cascaded GXP2200EXT modules​​.
4. Integrated Bluetooth Functionality: Built-in Bluetooth allows syncing with headsets and mobile devices for contact books, calendars, and call transferring​​.
5. Superior Audio Quality: HD audio enhances sound clarity, and a full-duplex speakerphone ensures clear communication​​.
6. Power over Ethernet (PoE): Built-in PoE powers the device and provides a network connection​​.
7. Plantronics Headset Compatibility: Supports EHS compatible Plantronics headsets for hands-free operation​​.
8. Efficient Configuration and Provisioning: Automated provisioning is possible using TR-069 or AES encrypted XML configuration files​​.
9. USB Ports for Data Management: Built-in USB ports are available for importing and exporting data​​.
10. Conference Call Capability: Features 5-way audio conferencing for easy conference calls​​.
11. Enhanced Security: TLS and SRTP security encryption technology protect calls and accounts​​.

Technical Specifications and Standards

The GXP2170 meets a range of technical standards and protocols, including SIP RFC3261, TCP/IP, UDP, RTP/RTCP, and more, ensuring wide compatibility and security​​.

Display and User Interface

Featuring a 4.3 inch TFT color LCD, the GXP2170 provides a user-friendly interface with clear visuals​​.

Extended Functionality

The GXP2170 can power up to 4 GXP2200EXT modules, each featuring a 128×384 graphic LCD and 20 quick-dial/BLF keys​​.

Design and Physical Attributes

It boasts a sleek design with a base stand offering two angle positions and wall-mountable capability​​. The device dimensions are 228mm(W) x 206mm(L) x 46mm(H), with a weight of 0.98kg​​.

Quality of Service and Security

It supports Layer 2 and Layer 3 QoS for reliable performance. Security features include user and administrator level passwords, MD5 authentication, and 256-bit AES encrypted configuration files​​.

Multi-Language Support

The GXP2170 supports multiple languages, including English, German, Italian, French, Spanish, and more, making it versatile for global use​​.

Power and Energy Efficiency

The device comes with a universal power adapter and integrated PoE. It has a maximum power consumption of 5.4W (without GXP2200EXT) or 9.2W (with 4 cascaded GXP2200EXTs)​​.

Operational Conditions

Designed to operate in various environments, it functions optimally between 0°C to 40°C and can be stored in conditions ranging from -10°C to 60°C​​.

Package Contents

The package includes the GXP2170 phone handset with cord, base stand, universal power supply, network cable, Quick Installation Guide, and GPL license​​.

Conclusion

The Grandstream GXP2170 is a top-choice for enterprises seeking an advanced IP phone. With its multitude of features, it caters to the demands of high-volume users and enhances business communication

The post The Ultimate Guide to Grandstream GXP2170: An Advanced Enterprise IP Phone appeared first on BitVoice.

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Fanvil X3G PoE Gigabit VoIP Phone

Fanvil is a leading manufacturer of communication devices and solutions, and its products are widely distributed in Kerala, India. Their phone systems are known for their high quality and durability, making them a popular choice for businesses of all sizes.

The Fanvil X3G PoE VoIP Phone is a feature-rich and affordable IP phone. The X3G is certified to work with major PBX platforms such as 3CX, Broadsoft, Elastix, Asterisk, Xorcom, and many more. The PoE enabled X3G also features 2 SIP lines, a 2.4 inch (320 x 240) LCD colour screen, and supports Gigabit.

Fanvil X3G VoIP Phone Key Features

• 2 SIP lines
• 2.4 inch (320 x 240) LCD color screen 
• Gigabit, PoE enabled
• HD voice, full duplex speaker
• EHS support for headsets
• RJ9 headset port
• Desktop/wall mount install options
• Secure and complete provisioning protocols
• High interoperability – compatible with Bitvoice IP PBX

Generic

• 2 SIP Lines
• HD Voice
• POE Enabled
• Handset (HS) / Hands-free(HF) / Headphone(HP) mode (EHS support for Plantronics headsets)
• Desktop / Wall-mount installation
• Economical and Environmental friendly package
• Industrial Standard Certifications: CE/FCC

Call Features

• Call out / answer / reject
• Mute / unmute (microphone)
• Call Hold / Resume
• Call Waiting
• Intercom
• Caller ID Display
• Call Forwarding (Always/Busy/No Answer)
• Call Transfer (Attended/Unattended)
• Call Parking/Pick-up (depending on server)
• Redial
• Do-Not-Disturb (per line / per phone)
• Auto-Answering (per line)
• Voice Message (on server)
• Local 3-way Conference
• Hot Line

Phone Features

• Phone Accessibility Control by User PIN
• Intelligent Phonebook (up to 500 entries total)
• Remote Phonebook (XML/LDAP)
• Intelligent Contact Number Matching / Filtering
•  Call log (300 entries total, in/out/missed)
•  Voice Message Waiting Indication (VMWI) 
•  Network Time Synchronisation
•  Multi-language support in screen and web UI: English, Chinese (Traditional/Simplified), Japanese, Russian, Italian, Turkish, Germany, Dutch, Spanish, Hebrew, Polish, French etc.

Audio

• HD Voice Microphone/Speaker (Handset/Hands-free, 0~7KHz Frequency Response)
• Wideband ADC/DAC 16KHz Sampling
• Narrowband CODEC: G.711a/u, G.723.1, G.726-32K, G.729AB
• Wideband CODEC: G.722
• Full-duplex Acoustic Echo Canceller (AEC) – Hands-free Mode, 96ms tail-length
• Voice Activity Detection (VAD) / Comfort Noise Generation (CNG) / Background Noise Estimation (BNE) / Noise Reduction (NR)
• Packet Loss Concealment (PLC)
• Dynamic Adaptive Jitter Buffer up to 300ms
• DTMF: In-band, Out-of-Band – DTMF-Relay (RFC2833) / SIP INFO

Networking

• Physical: 10/100Mbps(X3S/X3SP), 10/100/1000Mbps(X3G) Ethernet, dual bridged port for PC bypass 
• IP Configuration: Static / DHCP / PPPoE
• Network Access Control: 802.1x
• VPN: L2TP (Basic Unencrypted) / OpenVPN
• VLAN
• QoS

Protocols

• SIP2.0 over UDP/TCP/TLS
• RTP/RTCP/SRTP
• STUN
• DHCP
• PPPoE
• 802.1x
• L2TP (Basic Unencrypted)
• OpenVPN
• SNTP
• FTP/TFTP
• HTTP/HTTPS
• TR069

RFCs

• 354/1321/1350/1769/1889/1890/2131/2132/
  2616/2617/2661/2833/2976/3261/3262/3263/
  3264/3265/3268/3311/ 3489/3711/4346/4566/
  5630/5865

Deployment & Maintenance

• Auto-Provisioning via FTP/TFTP/HTTP/HTTPS/DHCP/OPT66/SIP PNP/TR069
• Web Management Portal
• Web-based Packet Dump
• Configuration Backup/Restore
• Auto/Manual Online Software Upgrade
• Syslog

Physical Specifications

• LCD x1: 2.4 inch (320 x 240) colour screen LCD
• Keypad: 32 keys, including:
   – 4 Soft-keys
   – 12 Standard Phone Digits keys
   – 5 Navigation keys 
   – 2 Line keys with tri-colour LED
   – 5 Function key 
   – 3 Volume Control keys, Up/Down/Mute (Microphone)
   – 1 Hands-free 
• HD Hands-free Speaker (0 ~ 7KHz) x1
• HD Hands-free Microphone (0 ~ 7KHz) x1
• HD Handset (RJ9) x1
• Standard RJ9 Handset Wire x1
• 1.5M CAT5 Ethernet Cable x1
• RJ9 Phone Jacket x2: Handset x1, Headphone x1
• RJ45 Ethernet Jacket x2: Network x1 (802.3AF POE Class 1 Enabled), PC x1 (Bridged to Network)
• Main Chipset: Broadcom
• DC Power Input: 5V/600mA
• Working Temperature: 0 ~ 40℃
• Working Humidity: 10 ~ 65%
• Dual-Functional Back Rack x1: Desktop Stand / Wall-mount
• Colour: Black 
• Package Dimensions: 275x215x62mm (W x H x L)

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The Grandstream GRP2613 is a powerful 3-line carrier-grade IP phone designed with zero-touch provisioning for mass deployment and easy management. The GRP2613 is aimed at desktop workers and designed for easy deployment by enterprises, service providers and other high-volume markets with an easy-to-use and deploy voice endpoint.

Grandstream GRP2613 Key Features

• HD audio with support for all major codecs,including wideband codecs G.722 and Opus
• Up to 24 digital BLF keys
• Supports up to 3 SIP accounts and 6 multipurpose line keys
• Dual switched autosensing 10/100/1000 Mbps Gigabit ethernet ports with integrated PoE
• Swappable face plates to allow for easy logo customisation
• Enterprise-level protection including secure boot,dual firmware images, and encrypted data storage

The GRP2613 has a sleek design and many next-generation features including 24 virtual multi-purpose keys (VPKs), dual Gigabit ports, a colour LCD with swappable face plates for easy logo customisation and more.  

The GRP2613 is supported by Grandstream’s Device Management System (GDMS), which provides a centralised interface to configure, provision, manage and monitor deployments of Grandstream endpoints.

Grandstream GRP2613 Technical Specifications

Protocols/Standards

• SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS(A record, SRV, NAPTR), DHCP, PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPV6

Network Interfaces

• Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with integrated PoE

Graphic Display

• 2.8 inch (320×240) TFT color LCD

Feature Keys

• 6 line keys with up to 3 SIP accounts
• 4 XML programmable context sensitive softkeys
• 5 navigation/menu keys
• 11 dedicated function keys for: MESSAGE(with LED indicator), PHONEBOOK, TRANSFER, CONFERENCE, HOLD, HEADSET, MUTE, SEND/ REDIAL, SPEAKERPHONE, VOL+, VOL

Auxiliary Port

• RJ9 headset jack (allowing EHS with Plantronics headsets)

Voice Codecs and Capabilities

• Support for G7.29A/B, G.711µ/a-law, G.726, G.722(wide-band), G723, iLBC, OPUS, in-band and out-of-band DTMF(in audio, RFC2833, SIP INFO)

Telephony Features

• Hold, transfer, forward, 3-way conference, call park, call pickup, shared-call-appearance(SCA)/bridged-line-appearance(BLA), downloadable phonebook(XML, LDAP, up to 2000 items), call waiting, call log(up to 1000 records), XML customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial plan, hot-desking, personalized music ringtones and music on hold, server redundancy and fail-over

HD Audio

• Yes, HD handset and speakerphone with support for wideband audio

Feature Keys

• 4 line keys with up to 4 SIP accounts, 8MPK extension keys with dual-color LED with 2 Left/Right keys, 4 XML programmable context sensitive softkeys, 5 navigation/menu keys, 11 dedicated function keys for:MESSAGE(with LED indicator), phonebook, transfer, conference, hold, headset, mute, send/redial, speakerphone, vol+, vol

Base Stand

• Yes, 2 angle positions available, Wall Mountable (Wall Mount *sold separately)

QoS

• Layer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS

Security

• User and administrator level passwords, MD5 and MD5-sess based authentication, 256-bit AES encrypted configuration file, SRTP, TLS, 802.1x media access control, secure boot.

Multi-language

• English, German, Italian, French, Spanish, Portuguese, Russian, Croatian, Chinese, Korean, Japanese, and more

Upgrade/Provisioning

• Firmware upgrade via FTP/TFTP / HTTP / HTTPS, mass provisioning using GDMS/TR069 or AES encrypted XML configuration file.

Power & Green Energy Efficiency

• Universal power adapter included: Input:100-240V ; Output: +5V, 0.6A ; Integrated Power-over-Ethernet(802.3af) Max power consumption 3W(power adapter) or 3.8W(PoE)

Temperature and Humidity

• Operation: 0°C to 40°C Storage: -10°C to 60°C Humidity: 10% to 90% Non-condensing

Package Content

• GRP2613 phone, handset with cord, phone stand, 5V power adapter, network cable, Quick Installation Guide, GPL license

Physical

• Dimension: 203mm x 193mm x 52.1mm ; Unit weight: 554g ; Package weight :936g

The post Grandstream GRP2613 IP Phone appeared first on BitVoice.

Call blasting is a telecommunication method that broadcasts automated voice messages to multiple call recipients. you create a message and load in an Excel document or database program, and all the numbers in the spreadsheet are called, and the pre-recorded message is played.

It is the easy way to get a voice message out to a wide audience quickly. A software with manually dialling method will take hours to manage the call volume, with call blast software, all the calls are made concurrently without the need for agents, so you cover a lot of ground in less minutes. Admins can easily record or modify the messages as per their business needs. Admin can also pre-define the call date, end date, retry interval (the time which to resend the audio when the contact is unreachable), caller id etc. Call blasting helps firms to maintain the consistency in their communication. It has a significant role in improving business productivity.

Some features of Bitvoice UC Call blast module

• A database of phone numbers to be called
• The ability to customize the call script or message
• Automatic call scheduling and dialing
• Call tracking and reporting tools
• Multiple retries can be configured
• Customized call routing

The post CALL BLAST Feature in Bitvoice UC Suite appeared first on BitVoice.

The WP810 is a portable Wi-Fi IP phone designed to suit a variety of enterprises and vertical market applications, including retail, logistics, medical and security. This basic cordless Wi-Fi phone comes equipped with integrated dual-band 802.11a/b/g/n/ac Wi-Fi, an advanced antenna design and roaming support. By adding 6-hour talk time and HD voice with dual-MICs, the WP810 offers an affordable option and comes equipped with a combination of features, mobility and durability to suit all portable telephony needs.

Features

• Dual-band Wi-Fi with efficient antenna design and advanced roaming support

• 2 SIP accounts, 2 lines
• HD voice & dual MIC design with AEC and Noise Shield Technology
• Rechargeable 1500mAh battery, 6 hour talk time, 120-hour standby
• Configurable button for push-to-talk
• Micro USB port and 3.5mm headset jack

The post Grandstream WP810 Cordless Landline Phone appeared first on BitVoice.

Traditional landline telephones are swiftly becoming outdated. In fact, in India, there is hardly the infrastructure to support them. Although various alternatives are available for commercial clients, most businesses are choosing to use Unified Communication phone systems in India.

We offer unified communication solutions. These systems don’t require major building modifications. More importantly, they are entirely scalable. Thus, if you have a small or micro-sized company today and grow your business over the next several months or years, your phone system can grow with you. Conversely, if your large-sized company starts downsizing and moving more employees towards remote work, you can shrink your plan, refine it, or streamline it to suit the changing nature of your operations in other ways.

These systems also accommodate moves expertly. When you are adding other branches or starting remote offices you open in a new location, Through VPN/MPLS will allow you to create remote extensions under the same system. Your clients will always have access to dedicated team members, and your phone systems will remain up and active throughout your relocation.

Modernizing your phone systems with unified communication is also incredibly easy. You can use a mobile app for businesses that allow your team members to stay connected while in the field, while working from home, or even while they are out of town. This is also an easy and inexpensive way to transition your team members to use their own mobile phones without changing or sharing their numbers.

There is also the cost-effectiveness of these systems. They represent one of the most economical choices among commercial communication systems available. The costs of securing the necessary equipment are nominal, and there are flexible, adaptable plans that can work for almost any budget. To find out more about who we are, what we do, and the systems we supply, give us a call now.

The post WHY MORE COMPANIES ARE TURNING TO UNIFIED IP-PBX SYSTEMS IN INDIA appeared first on BitVoice.

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