Auto Dialer

BV auto dialer is an outbound call solution that automatically dials customer telephone numbers and connect a customer to a live agent. With Bitvoice BV auto dialer customers can have unlimited call forms designed by them self with the auto dialer GUI, it supports Text inputs, text area, drop drowns, check boxes, filed validations, required fields and relational fields ,Bitvoice BV auto dialer supports Preview dial, predictive dial and progressive dial.

BV Auto Dialer Features

  • Intractive dashboard
  • CRM integration
  • Contact list management
  • Call transfer options
  • 3-way conference
  • Barge/whisper option for agent training
  • Real time call monitoring
  • Call recording
  • Callback scheduling
  • Real time reporting