What is e-waste?
Electronic waste, or e-waste, is electronic equipment that has become unwanted, non-working or obsolete and has reached the end of its useful life. Under the E-Waste (Management) Rules, 2016, e-waste means electrical and electronic equipment, whole or in part, discarded as waste by a consumer or bulk consumer, as well as rejects from manufacturing, refurbishment and repair.
E-waste contains valuable materials that can be recovered, such as aluminium, copper, gold, silver, plastics and ferrous metals. Refurbishing, reusing and recycling equipment instead of sending it to landfill saves natural resources and the energy needed to make new equipment from raw materials. E-waste also contains toxic and hazardous materials, including mercury, lead, cadmium, beryllium, chromium and chemical flame retardants, which can leach into soil and water.
Why recycling electronics matters
- It conserves natural resources. Metals from circuit boards, and plastics and glass from monitors and other devices, can be recovered and used in new products, reducing the need to mine new raw materials.
- It supports the community. Refurbished computers and phones help low-income families, schools and not-for-profit organisations get access to technology.
- It creates local jobs. Around 90 percent of electronic equipment is recyclable, and recovering it creates work for professional recyclers and a market for recycled materials.
- It protects public health and the environment. Screens, printed circuit boards and batteries can contain lead, cadmium, mercury and chromium. Recycling them safely keeps these materials out of landfill and away from people.
How BitVoice recycles e-waste
BitVoice has tied up with E-Waste Recyclers India for collection of our e-waste across India. It is processed at their plant at Shed No. 15, Roz ka Meo Industrial Area, Nuh, Haryana.
Call the toll-free number 1800 102 5679. The team will explain the disposal process, tell you the nearest drop point, and explain the incentive offered against your end-of-life product. If you would like the items collected from your premises, our logistics team or the recycling partner’s team will pick them up and send them to the partner’s plant for processing.
Do’s and don’ts
Do
- Check the product documentation for how to handle end-of-life equipment.
- Make sure only authorised recyclers or dismantlers handle your electronic products.
- Call the toll-free number to dispose of products that have reached end of life.
- Drop used electronic products, batteries and accessories at your nearest authorised e-waste collection point.
- Disconnect the battery from the product, and protect any glass surface against breakage.
Don’t
- Don’t dismantle electronic products yourself.
- Don’t throw electronics in bins marked “Do not dispose”.
- Don’t give e-waste to the informal sector, such as local scrap dealers or rag pickers.
- Don’t put products in garbage bins with municipal waste that ends up in landfill.
How e-waste is collected
Buy-back scheme
If you want to discard an old product, call the toll-free number 1800 102 5679 and a representative will contact you to buy back the product. You can also drop the product at the nearest collection point and receive a discount voucher for selected new BitVoice products. BitVoice will also coordinate with independent vendors who sell the e-waste or end-of-life products they collect. The scheme is reviewed and updated every quarter based on experience.
Collection from your premises
Call the toll-free number to register for collection, either free of cost or under the buy-back programme. The e-waste is collected directly by BitVoice or by our recycling partner, whose logistics are handled by OM Logistics Ltd. at the collection centres below. The toll-free number is also given in our product manuals, on this website and on our social media pages.
Collection centres
All centres are run by E-Waste Recyclers India, care of OM Logistics Ltd.
| State | City | Address | Phone |
|---|---|---|---|
| Assam | Guwahati | NH 37, Garalia, near National Games Stadium, Beltola, Guwahati 781034 | 7086049105 |
| Bihar | Patna | D-46, near Gate No. 1, Zero Mile Transport Nagar, Patna | 7763801969 |
| Chhattisgarh | Raipur | Khasra No. 24, Village Tatiband, Tehsil Raipur, District Raipur 492099 | 8370005257 |
| Delhi | New Delhi | 21 Ring Road, Transport Centre, near Punjabi Bagh flyover, New Delhi 110035 | 9268568539, 011 4597 0511 |
| Goa | Verna | Plot No. S141, Phase IIIB, near Hotel Ravi Cafe, near Lokmat Press, Verna, Goa 403722 | 9922444062 |
| Gujarat | Vadodara | C-1 to 12, Maruti Estate, near Halol Highway Toll Naka, Golden Chokdi, Vadodara 390022 | 9714500566 |
| Haryana | Ambala | NH 1, opposite Mirchi Restaurant, near Kaushal Filling Station, Sambalkhi Road, Mohri, Ambala 136135 | 8397970439 |
| Himachal Pradesh | Baddi | Khasra No. 652/2.0, near Radha Swami Satsang Bhawan, Sai Road, Tehsil Baddi, District Solan 173205 | 7832940021, 7832940028 |
| Jharkhand | Ranchi | C/o Vinaika Campus, Laliraja, Ulhatu Road, Sidroul, Ontata Road, Ranchi 834010 | 7091598665 |
| Karnataka | Bengaluru | SLN Autoyard, No. 7/3, 1st Cross, Bommasandra Industrial Area, opposite Kanorya Plastic Pvt. Ltd., Bommasandra 560100 | 8050070247 |
| Kerala | Thiruvananthapuram | Kalluvettankuzhi, Vizhinjam PO, near Christ Nagar College, Kovalam, Thiruvananthapuram 695521 | 7034025580 |
| Madhya Pradesh | Bhopal | C/o Subham Warehouse, Katara Hill, New Bypass, 11 Mill, Bhopal 462021 | 9644401084 |
| Maharashtra | Bhiwandi | Sonale Village, Mumbai–Nashik Highway, opposite Presidency School, Taluka Bhiwandi, District Thane 421302 | 9594966655 |
| Odisha | Bhubaneswar | Plot No. 573, 574, Sameigadia, Chakeisahani, PO Rasulgarh, Bhubaneswar 751010 | 8500311580 |
| Punjab | Amritsar | Sultanwind Road, near Ajay Palace, Duburji, Amritsar 143001 | 8558899519 |
| Rajasthan | Jaipur | Near DPS School, NH 8, Ajmer Road, Bhankrota, Jaipur 302026 | 9649999015 |
| Tamil Nadu | Tirunelveli | Plot No. 163C, Chidambara Nagar, Shankar Nagar, Tirunelveli 627357 | 8939877540 |
| Telangana | Hyderabad | Plot No. 31, Block E, behind Axis Bank, Shamshabad, Ranga Reddy District 501218 | 9100211137 |
| Tripura | Agartala | Surya Road, near Deven Roadways, Agartala 799001 | 7086045046 |
| Uttar Pradesh | Ghaziabad | A-13/6, Site III, Meerut Road Industrial Area, near Uttam Toyota showroom and Ford service centre, opposite Cloud 9 Marriage Home, Ghaziabad 201001 | 9213097162 |
| Uttarakhand | Dehradun | A-61, Transport Nagar, Saharanpur Road, near ISBT, Dehradun | 8392921855 |
| West Bengal | Kolkata | P-1, New CIT P-46 Extension, near Brace Bridge Railway Station, Hide Road, Kolkata 700088 | 8017307286, 033 2439 1495 |
For any question about e-waste from BitVoice products, call 1800 102 5679 or contact us.