AI Voice Agent Guardrails: Scope, Knowledge, Tools and Handover
The guardrails every AI voice agent needs before it takes real calls: a narrow scope, a controlled knowledge base, safe tools, handover…
Blog
Tag: AI voice agent
Conversational IVR: Let Callers Say What They Need
How a conversational IVR differs from a keypad IVR, when speech beats "press 1", and how to add AI speech to your…
Multilingual IVR: Serve Callers in Hindi and Regional Languages
How to set up a multilingual IVR: choose languages, design the language menu, build one menu per language, route to language queues…
AI Voice Agents in India: How AI Calling Works in 22 Indian Languages
How AI voice agents answer calls in Indian languages, what they do well, why a human-first approach works best, TRAI rules and…
Voice Bot in Hindi and Indian Languages: How It Works
What it takes to run a voice bot in Hindi and regional languages: mixed-language speech, mid-call language switch, knowledge base and human…