EPABX for Government Tenders: IP PBX Specification Checklist
What government and PSU tenders ask for in an EPABX or IP PBX: TEC MTCTE certificate, on-premise, interfaces, operator console, recording, backups…
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Category: Compliance
Telecom compliance for Indian businesses: TEC certification under MTCTE and what tenders require.
DPDP Act and Call Recording: A Guide for Indian Call Centres
What the DPDP Act 2023 means for call recordings, CRM data and WhatsApp chats: notice, consent, purpose, retention, access control and breach…
OSP Guidelines for Call Centres in India: What Changed
DoT's revised OSP guidelines removed registration and allowed work from home. What changed in 2020 and 2021 and what call centres must…
TRAI Rules for Business Calls: TCCCPR, DND, 140 and 1600 Series
A plain guide to TRAI rules for business calls in India: TCCCPR, the DND register, DLT registration, 140 series for promotions and…
TEC Certified IP PBX: What MTCTE Means for Businesses and Tenders in India
What TEC and MTCTE certification mean for an IP PBX in India, why tenders demand it, what the tests cover and how…