January 4, 2023

On-premise call center software

On-premise call center software is a type of call center software that is installed and run on a company's own servers and hardware, rather than being hosted by a third-party provider or cloud service
January 2, 2023

EMERGENCY ALERT SYSTEM In Bitvoice UC Solution

EMERGENCY ALERT SYSTEM In Bitvoice UC Solution In any PBX, emergency alert system requires special handling. One of the important and most used feature. While the […]
January 2, 2023

CALL BLAST Feature in Bitvoice UC Suite

CALL BLAST Feature in Bitvoice UC Suite Call blasting is a telecommunication method that broadcasts automated voice messages to multiple call recipients. you create a message […]
January 2, 2023

Importance of WhatsApp Business API in Business

The WhatsApp Business API is the most popular global messaging platform that is very helpful for the communication between customers and business each other through out […]
January 2, 2023

Grandstream WP810 Cordless Landline Phone

Grandstream WP810 Cordless Landline Phone The WP810 is a portable Wi-Fi IP phone designed to suit a variety of enterprises and vertical market applications, including retail, […]
December 31, 2022

ChatBot

What is ChatBot? A Chatbot is a software or computer program that reproduces human discussion or “chat” through text or voice collaborations. Clients in both business-to-shopper […]
December 31, 2022

WHY MORE COMPANIES ARE TURNING TO UNIFIED IP-PBX SYSTEMS IN INDIA

Traditional landline telephones are swiftly becoming outdated. In fact, in India, there is hardly the infrastructure to support them. Although various alternatives are available for commercial […]
December 31, 2022

Whether Call Barging & Whisper Modes Are Required in Call Center

Whether Call Barging & Whisper Modes Are Required in Call Center What is Call Barging and Call Whisper mode? Call barging, also known as “monitoring” or […]